Management Assistant

Job description

Support (business & sales + customer service)

  • You are the single point of contact when it comes to Brazilian customer orders;
  • You make sure customer (and contract) is properly set up in the system and a credit line established;
  • Receive and process orders from customers: from registration to invoice and delivery;
  • You confirm orders per company standards and the terms specified on customer purchase orders;
  • You check import documents and coordinate within company and local custom brokers;
  • You follow up on customer payments and assist with collecting payments if needed;
  • You execute a diversity of administrative tasks (eg: credit and debet notes, commission notes,…) and manage/make export related documents;
  • You coordinate shipments with local carriers and negotiate rates;
  • You communicate with customers and support them in all questions or route it to the appropriate party for follow-up.
  • Review, code, and process invoices from vendors.
  • Coordinate with Accounts/Payable making sure vendors are paid in a timely manner.
  • Assist running monthly/periodic reports for Brussels management and Brasil team: production, inventories, sales, and accounts payable.
  • Organize staff expense reports as needed / Provide assistance and support to staff regarding travel arrangements.
  • Support to produce marketing material.

Supply/Demand Planning

  • Update demand plan in MRP system for all products.
  • Gather information from Sales personnel for adjustments to demand forecast for all products.
  • Determine sales trends and perform sales analysis vs forecast. 
  • Maintain inventory control via records of inventories per warehouse.
  • Issue PO's as needed for materials and services. When completed, check and then submit invoices for payment.
  • Receive materials into the system.
  • Direct and arrange for warehouse stocking.


  • Associate’s or bachelor’s degree. 
  • Experience in an MRP planning environment is desirable.
  • Computer literate:
  • Strong capability is mandatory in MS Office (e.g., MS Word, Excel, PowerPoint, etc.). 
  • Experience with SAP (or similar system) required.
  • Good writing, communication, analytical and problem‐solving skills; Ability to multi task.
  • Good interpersonal skills: You develop strong relationships with customers, vendors, and sales teams.
  • Ability to work well either alone or as part of a team.  Comfortable working in a matrix environment.
  • Portuguese as native language, proficiency with spoken and written English.


We offer you:

  • We offer a full-time open ended contract and a competitive salary package with fringe benefits;
  • You will be able to grow your network and experience level;
  • You will be working in a challenging, international environment;
  • You will be working in a team with the right attitude and spirit to let you grow and succeed in your job.
Tessenderlo Kerley International
Residencial Vila Verde
Experience level
Not Applicable